Who to Contact

Both Essex County Council and Southend Borough Council operate the ‘Tell us Once’ service on behalf of the Department for Work and Pensions. This service reports the death to government organisations and local council services. This saves you having to notify every organisation yourself.

To understand more about the Tell Us Once service, there is an informative video explaining what you need to do and then what they do on your behalf – to watch the video, click HERE

When you attend the Registrar’s office to register the death, the Registrar will give you a letter with a unique reference number and instructions on how to use the service either online or by telephone.

Tell us once

Before using the ‘Tell us once’ service you will need to have the following information relating to the deceased:

• Date of birth
• National insurance number
• Name and address of their next of kin
• Name and address of any surviving spouse
• Details of any benefits they were receiving i.e. state pensions
• Details of any council services they were receiving i.e. disabled badge
• Driving license number (if applicable)
• Vehicle registration number (if applicable)
• Passport number (if applicable)